Process Consultation
Process Consultation is popularized with the name of Edgar Schein. Process consultation involved joint effort of external consultant and client organization.
The main purpose of process consultation is to diagnosing the problem areas, finding out alternate solutions and improving organization effectiveness.
External consultant facilitates the client organization in identification of problems and alternate actions to solve the problems. The decision making part is of client organization.
The advantage of joint effort in process consultation is that external consultant has the expertise of techniques, methods, tools and procedure and the client is more aware about the organization, this makes process consultation more effective.
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